See Your Shopify Store
Through Customers’ Eyes

Understand real customer behavior with session recording, revenue clicks, and bounce analytics built for Shopify.

Trusted by 5000+ Shopify Merchants

 300+ Five star rating on Shopify App Store

See Exactly What Blocks Your Revenue

Without visibility into real shopper behavior, optimization becomes guesswork.
Mida shows true journeys, heatmaps, and funnel friction so you can fix what blocks revenue.

Turn cart abandonment into clarity by seeing exactly where customers get confused or stuck

Identify which page elements fail to attract attention so you can redesign what truly matters

Understand how different traffic segments browse and buy, not just where they came from

Connect survey feedback to the exact session behind it, giving every comment full context

Watch Real Customer Journeys With
Shopify-Native Precision

Session replays built exclusively for Shopify, giving you visibility down to customer profiles, orders, and on-page elements that other tools cannot match.

See Exactly  How Shoppers Interact
With Every Page

Heatmaps for clicks, movement, and scroll depth so you can design pages that guide visitors to conversion.

Turn Behavior And Feedback Into
Clear, Actionable Insights

Connect what shoppers do, what they say, and how your store performs to drive continuous conversion wins.

Ecommerce Analytics Dashboard

Track total and unique visitors, sessions, successful orders, top pages, and device breakdowns in a single, Shopify-aware view

Order Funnel Visualization

See drop-offs clearly from product view to checkout to successful order so you know which step to optimize first

Targeted On-Site Surveys

Ask focused questions using multiple choice or like-dislike formats on specific pages, devices, or after a time delay

Feedback Linked To Recordings

Click Play on any survey response to instantly watch the exact session behind that piece of feedback

AI-Powered Weekly Email Reports

Receive automated weekly summaries that explain your shop health score, abandoned carts, user engagement levels, traffic patterns, and performance trends

What our users says

Real merchants. Real growth. Real insights.

Ms.Rose

Great Commission Company

I have been using the MIDA app for a while now, had a great experience with the customer service, very helpful and Lucy has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

James Carter

Luman Essence

Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store. Super helpful for improving both weak and stong points. 

Hannah Foster

Bennett Avenue Boutique

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

Jacob Rivera

The Bloom Jewellery

I've been using this app to check my customers journey around my website and to recognise any issues or lack of information. This app helped me a lot, as I was able to see which pages need a bit more focus and what's user behaviour. Contact with the team is great, answering questions and replying promptly. I highly recommend this app.

Noah Harris

Nonynana

Mida Heatmap is a great app, but what really made the difference for me was the support from Chloe. She went above and beyond to guide me through setup and explain how to actually use the data to improve my store. Everything was clear, friendly, and fast — I felt supported the whole way. Having someone who really understands both the tool and ecommerce is a huge plus. Highly recommend!

Benjamin Scott

TE HEALTH NETWORK

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Stop Guessing.
Start Watching Real Customer Journeys.

Install MIDA on your Shopify store and turn everyday visitor behavior into a steady stream of UX and conversion improvements.